Metrics & measurement

Updated:

Share of voice (AI)

AI share of voice is a brand's relative presence inside an AI-generated answer, measured against the other brands named in that same answer. It is usually expressed per answer on a 0-to-1 scale and averaged over a period: a measure of attention within answers, not an estimate of market impressions or search volume.

In plain terms

For each analyzed answer, the analysis may estimate how much of the competitive answer space belongs to the monitored brand.

When no usable estimate is returned, GetCited.me falls back to equal mention shares: if the monitored brand and two competitors are mentioned, the fallback share is one third.

Mention rate answers "in what share of completed runs were we mentioned?" Share of voice answers "how much relative presence did we have against listed competitors in those analyzed answers?"

Why it matters

In AI answers, attention concentrates on a few named brands, so your share of voice is effectively your share of the market's attention at the moment of research.

Tracking it over time shows whether your visibility work is winning ground from competitors or merely keeping pace.

How it relates to GetCited.me

GetCited.me stores share of voice on each completed analysis and can average it for trends and the composite AI Visibility Score. Competitive landscape ranking is primarily based on mention rate unless another supported sort is selected.

Related terms

AI Visibility ScoreAn AI Visibility Score is a 0–100 composite of answer visibility, share of voice, citation breadth, and mention rate.Mention rateMention rate is the percentage of completed monitored answers in which the correct tracked brand was detected.Brand mentionA brand mention is an answer reference that the analysis can attribute to the monitored brand, with or without a source link.Competitor trackingCompetitor tracking compares how often saved and detected rival brands appear across the same monitored answer set.

Frequently Asked Questions

Mention rate is the share of completed analyses where the monitored brand is correctly identified. Share of voice is a relative per-answer estimate against listed competitors, averaged when shown over a period.
There is no universal benchmark — it depends on how crowded your category is and how many competitors are tracked. The useful signal is the trend: whether your share is rising or falling over time.

See how AI answers about your market

Free scan: market map, AI visibility snapshot, and a GEO score in about a minute. No card, no call.